Shipping Policy

(For Digital Products and Online Courses)

At Numerlife, all our services and products are delivered digitally, which means there is no physical shipping involved. Our goal is to ensure a smooth and timely digital delivery experience so that you can access your purchased materials and course information without delay. This policy explains how our digital “shipping” process works, what to expect after your purchase, and what to do if you encounter any issues receiving your product.

Digital Products

Because our products are digital, there will be no physical items shipped to your address. Instead, after your payment has been successfully processed, you will receive your digital product directly via email within 24 to 72 hours. Depending on the nature of the product, this email may include a download link, a file attachment, or login credentials for access through our platform.

If you do not receive your digital product within the stated timeframe, please check your spam or junk mail folder, as automated emails may occasionally be redirected there. Should you still be unable to locate your delivery email, kindly contact us directly with your name, order details, and payment confirmation. Our support team will verify your purchase and resend the delivery as soon as possible.

Online Courses & Consultations

For online courses, workshops, or other virtual learning experiences, there is also no physical shipment. Once you have successfully enrolled, you will receive a confirmation email containing your registration details, payment acknowledgment, and further instructions for course access.

Before the start date of your course or workshop, a separate email will be sent to you containing your access links, event schedules, and participation guidelines. We recommend saving these details and ensuring you have a stable internet connection before the event begins. If you have not received your access email by 24 hours before the event, please check your spam folder first, and then reach out to us so we can assist you promptly.

Non-Refundable Policy

Our shipping policy has been created to ensure transparency in how our digital content is delivered. By outlining these procedures clearly, we aim to provide peace of mind and confidence to our clients. Although there is no physical shipping, our digital “delivery process” is handled with the same care and attention to detail as any traditional shipment. Your trust and satisfaction are extremely important to us, and we strive to make every step of your digital purchase seamless and reliable.

Contact Information

If you encounter any issues with your delivery or need assistance locating your email or access details, please contact us through our official communication channels. Provide your name, email address used for the order, and transaction details to help us locate your purchase quickly. Our team will respond as soon as possible to ensure your materials are successfully delivered.

Email: pengming@numerlife.com
Phone: +6012 4368761