Refund Policy

At Numerlife, we take pride in providing meaningful experiences, personalized guidance, and quality digital content. Because each of our offerings involves time, preparation, or instant digital access, our refund and return policy has been designed to ensure fairness and clarity for both our clients and our team. Please take a moment to review the following terms carefully before making a purchase or booking a session.

Numerology Sessions

All numerology sessions are personalized and tailored to each individual’s birth data and unique situation. Once a session has been conducted and completed, no refunds are available. This is because the value of the service lies in the consultation itself and the preparation work that goes into it prior to the meeting. However, if you believe there has been an error, technical issue, or concern with the accuracy of your session, we encourage you to contact us directly. Each case will be reviewed individually, and where appropriate, we may offer a resolution such as a follow-up discussion or partial service credit at our discretion.

Digital Products

All digital products, including online courses, video recordings, and downloadable materials, are considered final once delivered. Because digital files cannot be “returned,” and immediate access is granted upon purchase, no refunds will be issued after delivery. We strongly encourage you to review all product details, previews, or sample materials before completing your purchase to ensure that it meets your expectations. Should you encounter any technical difficulties in accessing your digital content, please contact our support team — we will gladly assist you in resolving the issue so that you can fully enjoy the materials you have purchased.

Courses & Workshops

Refunds for courses and workshops follow the same terms outlined in our Cancellation Policy. Cancellations made within the specified time frame may be eligible for transfer or credit, but refunds requested after that period cannot be accommodated. This policy helps us manage event logistics, prepare course materials, and allocate resources effectively. We appreciate your understanding that once planning and materials are confirmed, refunds may not be possible.

Purpose of This Policy

This refund and return policy ensures transparency and fairness in every client interaction. It also protects the time, energy, and resources invested in each session, event, and product. By making a booking or purchase, you acknowledge and agree to these terms, helping us maintain the quality and consistency of our services.

Before You Purchase

We strongly encourage all clients to review product descriptions, course details, and session information carefully before completing a purchase. If you have any questions or would like clarification on what’s included in a service or product, please contact us before making payment. Our team is always available to provide guidance and help you make an informed decision.

Contact Information

If you experience any issues or have concerns about your purchase, please get in touch with us through our official communication channels. While refunds may not always be possible, we are committed to handling every inquiry with understanding and professionalism, ensuring that your experience with Numerlife remains positive and supportive.

Email: pengming@numerlife.com
Phone: +6012 4368761